Showing posts with label Pawn Shop. Show all posts
Showing posts with label Pawn Shop. Show all posts

23 May 2011

My Last Day Mistake

At last, The Great and Dreadful Day has come and gone, and I can now officially say that I am finished with my pawn shop career (even though I may consider working at a pawn shop where I’m moving since I am led to believe it would be more exotic), and what a career it was.

Over all, nothing terribly exciting happened on my last day at the pawn shop. I was in a really good mood for the most part. I smiled a lot more than I generally do because I couldn’t hide my thankfulness for leaving behind the many annoyances of the pawn shop (understaffing, overworking, not getting breaks, dealing with stupid customers, dealing with moody managers, haggling, having more merchandise than we can sell and not knowing where to store it in our already overflowing warehouse). Like I said before, it’s not that I hated working at the pawn shop, but it definitely had its low points. But, other than my blatant euphoria, there is one story I would like to relate about my final day.

It begins with a slightly annoying woman entering the pawn shop with the purpose of buying an MP3 player me being the unfortunate employee who was wrangled into helping her find what she wanted. After finding an MP3 play that satisfied her, she realized that she also needed to buy headphones.

The pawn shop has several varieties of headphones. We have some pretty nice used Turtle Beach ones and then we have brand new ones which are very cheap. The woman was, of course, interested in the cheaper headphones, and, for some reason, I told her how it seemed like the headphones she was buying tended to fall apart soon after being purchased.

Well, guess what happened. The woman bought the MP3 player and headphones, the headphones fell apart, and the woman returned with the shoddy headphones in hand. Only, this time, she came across the store manager instead of me and explained the situation without forgetting to include the detail of how I had warned her of the potentially shoddy craftsmanship of the headphones she was purchasing.

What an annoying, tactless woman.

Of course, I had no idea that the woman was returning the headphones (and MP3 player, too. It turns out the headphone jack was stripped). I was just going about my business, unsuspecting any pending chastisement, when the store manager approached me and said she did not appreciate me telling customers that our merchandise was crap. She then asked why I had never said anything about the headphones breaking so often before that and why I would have sold the headphones if I had known they were worthless.

I explained that I wasn’t talking bad about the merchandise, but that I was more or less thinking aloud. I had seen three pairs of those headphones turned because they had “fallen apart” on the customer, but it hadn’t been until then that I had connected the dots and considered the fact that they were all poorly made.

Oops.

There wasn’t much more that I could do other than apologize and I did that and then went back to work. I felt horrible, but, eh, I made a mistake and it was my last day. Did I really care that much? Maybe I should have, but I didn’t.

18 May 2011

Roaches, Roaches Everywhere

So, the overnight study last night was one of the most gruelling experiences of my life. I got up yesterday at 7 am, worked 10 hours, and then went to the study and had to struggle to stay awake until 5:30 am this morning. During my final drive (which began at 4 am), I couldn't stay awake. I don't even remember falling asleep, but there was one point when the driving simulator started to rumble and I opened my eyes and I was going off the road! And even though there was no chance of me getting harmed, it still made me nervous to fall asleep behind the wheel.

Moving on, today was my second to last day at the pawn shop and I have decided to briefly share several experiences I've had with cockroaches. Yes, the pawn shop has a cockroach problem. But I must say that these  "cockroaches" are not what the usually think of when I hear that word. I suppose they're legitimate cockroaches, but these are much smaller and less disgusting. To be honest, we think most of them get into the pawn shop riding in the things our beloved customers bring in. Just lovely.

Alright, here we go:

1) See Cockroach Gumballs.

2) Similar to Cockroach Gumballs, we found additional roaches in a candy machine, scurrying across the Peanut M&Ms and darting in and out the gaps between them.

3) One day, I was warming up my lunch in the microwave in the break area. The timer went off, as they tend to do, and when I opened the door, a cockroach scurried out. I think it was just hiding in the space between the door and the unit since it probably would have died if it had been inside the microwave while it had been running. Or at least that's what I told myself while I ate my lunch.

4) I was ringing someone up at a counter and looked over towards the rack where we display all our DVDs. It's a free standing unit on wheels, so you can easily see under it. And under the DVD rack was a cockroach slowly crawling along the length of the rack. I had the sudden urge to run over and crush it, but I stopped, knowing that it would draw more attention to the pest than should be.

5) I was cleaning something when a co-worker approached me. She had been showing a customer a set of surround sound speakers when the customer noticed a baby-sized cockroach staring out of one of the speakers at her. Unsure of what to do, this co-worker asked me what we should do about that. I looked over where the customer was and saw her stomping her foot on the ground. Apparently, the problem had already been solved.

6) I was showing someone some of our watches that were in what we call The Bling Case (the glass display case where we have our cheaper watches and gawdy, fake jewelry, among other things) when a cockroach ran across the glass top of the case. The customer noticed this and announced it to the world. Wanting to avoid even more embarassment, I did the only thing I could think to do. I swept the roach onto the floor with my hand and stepped on it until it stopped moving.

Looking at this series of stories, I would have you know that the pawn shop where I work is not filthy or completely overrun with nasty bugs. All of these stories occured throughout my entire pawn shop career, which spanned the past 10 months. Although, come to think of it, four of these six experiences did happen during the past few weeks. We do have an exterminator that comes once or twice a month, but I think it's time we get a new one. This guy seems pretty worthless.

17 May 2011

The Knife Guy

There are two things I would have you know:

#1) This is my 100th blog entry! Wooooo! Wooooo! Party!

#2) I am writing this while participating in an overnight study for drowsy driving. I will be staying up overnight and randomly driving a very expensive and complex driving simulator in order to aid scientists in understanding the effects of driving while not fully rested. I have been fitted with an EEG (a connected series of sensors which have been glued to my head to monitor my brain waves) and am already feeling tired even though it's only 8:30. Give me a break, I got up at 6 am and worked 10 grueling, busy, understaffed hours at the pawn shop. I have a feeling I am going to fail one my drives. I kind of hope I do. I've even contemplated running over a child on purpose. It makes me wonder if the simulator will shake like a real car would if you hit someone or something, or multiple someones or somethings. Buahahaha.
And now on my official 100th blog entry! Today, I wish to tell you about a frequent customer who will be henceforth be referred to as The Knife Guy. He is a short man with coke-bottle glasses. Whenever he comes in, he always immediately heads towards the knife section of the store. He peers through the glass and asks if we have any new knives we will be putting out soon. He's always looking for something new and is in at least two times a week. He's a nice enough guy, but his zeal for weaponry is a little disconcerting. And then there is the odd fact that he is always wearing these wrist braces on each wrist. It just adds to the air of strangeness.

The other day, I was showing The Knife Guy--surprise--a knife from our knife case. He handled the knife and then informed me that it wouldn't work because it didn't fit into the area between his thumb and pointer finger, which was rigid due to the hard-shelled brace he wore.

Feeling brave, and a bit rebellious as reckless since I only had a few days of employment at the pawn shop ahead of me, I asked The Knife Guy what had happened to his wrists. He didn't seem put off by it at all and responded that he had obtained his injuries while working at a hospital while applying anesthesia to a patient. According to him, the anesthesia made the patient violent and she attacked him, biting one thumb and almost ripping it clean off and janking the other one out of its socket and twisting it around until the bone and tensions and nerves had all snapped. The braces, he told me, held his thumbs in a rigid position so he would be able to get some use out of them. Otherwise, his thumbs were useless.

A couple of days later, The Knife Guy came back into the store. He rarely finds any knives he wants to buy. He's looking for actual weapons and functional blades rather than the "wall hangers" that make up most of our knife merchandise. But, this time, he found a small sheathed machete that he wanted to purchase.

I ended up ringing up his purchase and was informed that he was buying the machete for his five year old nephew. I asked him if his nephew's parents would appreciate that, and he assured me that they would. It may have just been the pride of a loving uncle, but The Knife Guy said his nephew was a natural with guns and knives. Why, when he was four years old, I was told, this young lad shot a hole through four watermelons right in a row with some kind of low-powered firearm. The Knife Guy said he wanted to sharpen the blade and then let his nephew walk around the woods with his new machete.

Now, I may be wrong, but that seems like a bad idea.

It made me think of The Sword-Wielding Possum Slayer (see The Sword-Wielding Possum Slayer). It seems very obvious that The Knife Guy's nephew and this kid should be friends since they seem to have so much in common . . . inappropriate weaponry being given to them . . . being allowed to be unattended in dangerous situations . . . stupid adults destroying their lives . . .

On the other hand, I just watched Kick-Ass for the first time and I loved it. That little girl was so cute with her plethora of weapons and skills of mass killing. Maybe we need more children like that in the world and these two boys will be them. I see two possible options for the lives of these boys. Either they will become spunky and cool, yet restrained and mature, or they'll become serial killers. Only time will tell.

16 May 2011

They ARE People

I will shamefully admit that I sometimes forget that the customers who come into the pawn shop are actual people. A lot of them just seem so single-minded (see Chester) and over the top (see Quote Vote) that they seem more like characters from SNL skits rather than complex human beings. Well, faithful reader, I will relate to you a handful of experiences that have reminded me that these people do not simply materialize outside the pawn shop doors, but that they exist independent of the pawn shop and live daily lives.

1) My Twins' New House  --  My Twin (see My Twin) recently moved into a new home with his fiance, and a week hadn't passed before they realized they had moved into what appears to be an epicenter of our pawn shop patrons. Sadly, a lease was already signed before this discovery was made.

Experience A : My Twin was relaxing out on his front porch, enjoying a beer in the spring weather, when a series of police cars came skidding to a halt just a few houses away. A number of officers entered the home and then brought out a woman in handcuffs moments later. Instantly, My Twin noticed the woman in custody as a frequent customer and attempted to hide his face. Apparently, this woman had a restraining order put against her which required her to stay away from the house where she had just been in. He learned all of this and much more thanks to all of the shouting that was going on. "I know I'm not supposed to be here, but he takes care of me! He takes care of me!" she kept screaming. And then in an attempt to convince the officers of her innocence, she began to plead with them. "Why are you arresting me?! I didn't do anything! I was the one who was attacked! Look at my finger! Look at my finger!"

Experience B : Another day, My Twin was sitting out on his porch (which we now see is a bad idea) when a customer approached him. This customer is very tall, very large, and mentally handicapped. He is very gruff and demanding when he comes into the pawn shop and is perhaps the most volatile person I have ever met. Once, he even picked up a little person (see There Is No Way of Saying This Without Offending Someone). Anyway, this man simply approached My Twin's porch, climbed the stairs, threw himself down into a chair, and began to discuss pawn shop matters, something I'm sure My Twin was not thrilled about. As the continued talking, it was revealed that this man lives only two blocks from My Twin and walks past his own on a regular basis.

Experience C : My Twin was cutting his grass one day and took a break in the middle of it. While he was leaning upon his mower, he overheard a man and a woman arguing from next door. Their windows were open and he could clearly hear them heatedly discussing how much they would be able to get if they brought in a certain item for a pawn loan. The woman kept telling the man to bring in the item because My Twin would give him a specific amount, but the man kept saying "No, he won't." The woman continued to insist that My Twin was a nice guy and would give them the amount they needed, but the man continued to deny her assurances until finally he explained himself. "He won't give me $X because he's RIGHT THERE!" and pointed to My Twin through the window. At this point, My Twin hurriedly went back to mowing.

2) Mr. Congo -- There is a certain Congolese man (who will henceforth be referred to as Mr. Congo) who frequents the pawn shop for payday loans, or, even more often, to buy electronics to send back to Africa. He is a very, very nice man, but he can be very bothersome because he buys many things (video cameras, projectors, etc) and then returns them the next day because he either doesn't like the item or can't figure out how to work it. Thus, this man comes in a lot and I know him by name.

This past weekend, after attending the graduation ceremony of a friend, Mr Congo appeared out of nowhere and shook my hand. Surprised, I did the polite thing and said hello and introduced him to my friends, one of which spoke fluent French, Mr. Congo's native tongue.

Mr. Congo and my friend began to chat warmly in French for a few minutes. After the conversation ended and Mr. Congo had departed, my friend revealed some shocking details about Mr. Congo's past. Apparently, Mr. Congo had been in the Congolese military years back. Well, while Mr. Congo was in Congo, there was a shocking amount of civil unrest and those who had formerly served in the military were being hunted down and killed by a certain group. As it turns out, Mr. Congo had an identical twin, and he watched this twin be killed in front of his eyes because the killers thought he was his twin. It was at this point that Mr. Congo fled his home country and came to The United States for safety. I can't even imagine how horrific that must have been, being hunted down, seeing your brother killed because he was believed to have been you, and then having to flee halfway around the world. The oddest thing about this was how nonchalantly Mr. Congo revealed all of this to my French-tongued friend. It was like he was telling him about a boring weekend.

15 May 2011

The Last Days

This past week has been insane. Between working Monday through Friday from 8 am to 7 pm (sometimes even later) while being severely understaffed, planning a bachelor party (which involved recruiting one of my friends to play the part of a stripper to fool everyone into thinking we had an actual stripper and then spraying them all with silly string), attending said bachelor party, packing to move this coming weekend, selling furniture and personal belongings on Craig's List, being in charge of setting up and running a wedding reception, executing said wedding reception, attending a graduation ceremony, and getting some small amount of sleep, I haven't been able to do much of anything else. It has been a very productive week outside of my blog endeavors, but I promise to do better as I enter my final week at the pawn shop.

I have a number of great stories in mind, so, stay tuned this week, as we enter THE LAST DAYS. These final entries will be awesome. I promise.

07 May 2011

Naughty Bear

Something I saw today at the pawn shop had my heart racing like it hasn't raced in quite some time. Behold!

A video game?
Of a scarred teddy bear that looks very pissed off?
Holding a huge knife?
With a terrified bear reflected in the dangerous blade?

WHAT?!

After my brain had processed all of these tantalizing tidbits of visual stimuli, my immediate response was "I need to buy this game! But, wait, I don't have an XBOX. I need to buy an XBOX!"

Instead, I decided to see if they had a version of it for Wii (as I already am the happy owner of one of this gaming system). Sadly, there is no Wii version of the game, but that may not be such a bad thing. The information I found on the game was less than stellar.

Apparently, people have called this game "boring" and "repetitious" and as "having no plot". It was berated with the shameful title of Worst Game of the Year and received very low marks from numerous gaming magazines, critics, and gamers.

But, my question, is how can this be? Not that I'm saying these hundreds, possibly thousands, of people are idiots and that they are dead wrong. Nor am I saying that they are neither sophisticated nor disciplined enough to discover the subtle ingenious sparks hidden throughout the game. But while reading the description of the game's various levels, I was left in awe at the staggering randomness. Here are some examples (thanks to our omniscient and omnipotent friend Wikipedia):

"The episodes that follow have Naughty deal with a variety of unusual events: fighting ninja bears to take out Mayor Chubby whose re-electoral promise is to kill off Naughty; battling the military to punish Cozy for using birds to spy on him; killing Nibbles for raising the Un-Ted; fighting his way through the Bear Emergency Action Response (BEAR) unit to kill oil baron Trembles for intending to kill Naughty and build an oil rig over his hut; and executing Fluffy for unknowingly threatening all existence while taking down his robot bear army.



In the seventh episode, a bear named Sunbeam makes contact with aliens. However, the aliens enslave the bears and take over the island. After killing the aliens and Sunbeam, Naughty Bear is congratulated by the other bears for his effort, and was even offered a cake. However, Daddles smashes the cake in Naughty's face, humiliating him in front of all the bears on the island as they all played him. Heartbroken, Naughty Bear goes back to his hut, but not before he destroys the cabin all the bears are in with an RPG."

There are few things in this world that I find as equally or more mesmerizing as what has just been described, but, then again, that's me.

Having said all this, I wanted to put in a shameless plug for my other blog. DEAD TEDDIES. Perfect segue, huh? Anyway, check it out at http://www.deadteddies.blogspot.com/. Maybe this is why I find this game so exciting, because my mind is linked to the mind of the creator of Naughty Bear in inexplicable and vague ways--which should not be confused with "not at all". But, of course, my poetry, crafting, and blog will get much better reviews than the game of my mind-friend.

06 May 2011

Timeless Pawn Shop Question #2

There are some questions which simply cannot be answered -- Did Courtney Love kill Kurt Cobain? How can people honestly believe that Elvis was abducted by aliens? -- You know, stuff like that. 


Well, the realm of the pawn shop also has questions that are just as perplexing.



Timeless Pawn Shop Question #2:
Since when did paying sales tax become optional?

I cannot tell you how many times customers have squawked about paying sales tax. They seem so upset about it, shocked at the often negligible increase in price. I've often thought it would be nice if retailers would include sales tax in the prices they post (for example, listing DVDs as $21.40 instead of $19.99), but since the retail business doesn't function in such a manner, I've learned to automatically tack on that extra 7% onto my purchases. I thought every adult had come to that point. I was wrong. Very wrong. There are many of my fellow adults out there who try to get us to lower the price of our items in the amount of the tax so it appears as if they are not paying tax ("appears" is the key word here since we just lower the price and they are charged tax anyway, but the lowered price and tax equal the originally listed price, creating the illusion they are not paying taxes). It makes me want to stab them.

02 May 2011

Ancient Loans

I spend a lot of time in the warehouse where we store our pawn loans (see Loan Walking), so I really can't help but notice a few things. I get to see all of the strange loans that come into the pawn shop (the most recent being a glass case housing the complete set of KISS Barbie dolls), but I also notice other things, like how some of the paper bags in which we store many smaller loan items (such as DVDs, video games, digital cameras, etc) are turning colors because they are getting that old.

After spotting these discolored bags and then looking at the loan tags (stickers stating the loan number, customer name, and date when the transaction occurred), I found a number of unbelievably old loans. There is a cheap video camera from February of 2010, an XBOX 360 from January of 2009, a microwave from June of 2008, and--get ready for this--a trumpet from July of 2007. I can't believe it. Some of the customers at the pawn shop have been paying on the same loans for coming up on four years. FOUR YEARS!

After doing a little bit of math, I have put together some rough estimates of how much these foolish customers have paid in interest on their loans thus far.

Video Camera -- $20 loan -- February 2010 -- 15 months -- $5 a month -- $75 paid in interest
XBOX 360 -- $70 loan -- January 2009 -- 28 months -- $16 a month -- $448 paid in interest
Microwave -- $10 loan -- June 2008 -- 34 months -- $5 a month -- $170 paid in interest
Trumpet -- $50 loan -- July 2007 -- 46 months -- $10 a month -- $460 paid in interest

WOW!

The interest these people have paid could have bought them a new trumpet and video camera, two new XBOX's, and three new microwaves!

I expressed my shock at how long these loans have been going on to my boss and half-jokingly asked if we ever just gave the people's stuff back after they've paid for such an ungodly length of time such as four years. And, no, we don't. We will hold onto their things for as long as they pay on their interest, until they pick it up, or until they stop paying the interest and we sell it--whether that be two days, three months, or four years.

There are a number of other loans with origins rooted in ancient pawn shop history. We currently have a crossbow in a hard case that has been on our shelf for over three and a half years, and I don't even know how old some of our jewelry loans are. I bet there are a number of very old jewelry loans since those get people more money and would subsequently cost more and be more difficult to get out.

This raises the question of what knowing this should make me feel. Amusement at the silliness of it all, guilt for being a cog in a system that relies upon financial desperation, indifference because these people knowingly enter into these contracts and keep paying their interest, pity for the futile diligence of these long-term loan holders?

I don't mean to give off the impression that the pawn shop is a heartless corporation that chews up and spits out the underprivileged. I have seen the owners and managers show generosity and get burned for doing so. I have also seen many people who were able to get through hard times because of the services we offer. It's just that there are some people (due to foolishness, bad luck, or whatever other reason) who get caught in a rut and they can't get out. And, granted, it's not our job to pull them out. This is not a charity. It is a business, yet a business that exhibits some degree of charity.

Wow. That turned serious. I'm done now. Go read one of my happier blog entries.

29 April 2011

May 19th, The Great and Dreadful Day

As previously stated in a recent blog entry, (see Changes Are Coming) I will be moving on from my pawn shop career very soon. I actually have a concrete date for that now. May 19th.

When I informed my boss about this specific date several days ago, she took the news with a grim look on her face. She was not happy. She is already losing two employees within the next week, and  now I will be leaving the store just two weeks after them. That will make a total lose of five employees within two months, and that's a big deal when you only have a dozen of them. Two days after submitting my final work day, I was going about my ordinary duties when she asked me if we could talk in her office.

My unnecessarily guilty conscious always jumps to drastic conclusions -- "What did I do wrong?" -- "Does she think I stole something?" -- but when she sat me down, there were no accusations or chastisements. Instead, she made a bit of chit chat and then abruptly segweyed into "So, what would it take to keep you here for the summer?"

As stated in the aforementioned blog entry, this was something I had hoped would happen, but as that moment sprung upon me, I didn't want to answer her question.

I'm a nervous laugher, and I tried to suppress it, but I failed miserably. I attempting getting around having to actually say my specific demands by stating that I was only moving on to the ice-cream factory because of the great increase in pay and that they would have to match what they offered, which was a lot. She nodded and then asked what exactly that would be. I told her that I didn't want to tell her because it was so much more that I didn't feel comfortable even saying it, but she pushed onward, telling me just to tell her so she could at least know because she would like to see what she could do.

I felt ridiculous, but I told her. Keeping me there for the summer would require $600 upfront for rent (since I had found a sub-leaser and wouldn't be paying rent because I would be living with my brother) and a $2/hr raise.

My boss simply nodded and then wrote down what I'd said without any indication of suprise, anger, or disappointment. She then told me she would have to talk to the owners to see what they could do.

That was almost two weeks ago. Yesterday, she called me into the office and told me that I would be greatly missed and that she was sorry, but she just couldn't match what the ice-cream factory would offer me. She then said that she understood me leaving "if it was due to the financial stuff." If it was due to the financial stuff? That struck me as very odd. As if it would not be okay if I left because I was just tired of the job or wanted something else? This brings me to the side note that one fellow co-worker had recently quit because she didn't enjoy the job too much. After this person gave their two weeks notice, this same boss hardly spoke a word to her from that point forward. She didn't thank her for over one and half years of service or wish her luck with her new job (which was at a bank) or with her college endeavors.

I feel kind of bad seeing how drastically different this co-worker and I are being treated as our pawn shop careers come to a close, but I suppose I shouldn't be too sad about it. I mean, I'm looking forward to some smooth sailing from here until May 19th.

What a great and dreadful day that will be! Great because of not having to deal with stupid customers, but dreadful because I will no longer have access a constant flow of merchandise at a discounted employee rate. It will also be great because I will no longer have to see many of our regular smelly, financially irresponsible, annoying, rude, loud customers and pretend that I don't regard them with varying degrees of contempt, but it will also be dreadful because those customers were often highly entertaining. But another reason May 19th could be a dreadful day is because of the gamble I am taking on this new job.

A gamble? Yes. A gamble. I would have you know that my employment at the ice-cream factory is not concrete in the slightest. I have sent in an online application, but I have yet to hear back from the company. My brother (who has previously worked for said ice-cream factory) informed me of a "career fair" which they will be hosting--which he says is pretty much a big one day hiring spree--on May 24th. That is why I put in my last day as May 19th. Quitting on the 19th will provide me with adequate time to move in with my brother and then be in town for the "career fair" at which I fully expect--and pray-- that I will be hired. My brother said they hire tons of people because a lot of them will end up quitting within a couple weeks. Here's hoping my decision to leave my current job and move across the state in hopes of obtaining a higher paying one pays off. This may be the best or worst decision I have made in a very, very long time.

27 April 2011

Quote Vote

I will admit that even though I work in a pawn shop, that I spend the majority of my time away from the pawn counter. I mostly fulfill other duties. But when the pawn counter is busy (which is very, very often), I mosey on over to help by A) offering miniature bottles of water to those who are waiting, and/or B) asking if anyone was wanting to either pay the current interest on their pawn loan or redeem their pawn loan, and/or C) helping the pawn brokers by either completing simple pawn transactions or helping them test items (we test everything before buying or taking it in for a loan).

It was during one of these busy periods, after I had mosied on over, and I was helping test a PlayStation 3 when today's most stellar experience occurred. I was minding my own business, making sure the game system was in proper working order, but I couldn't help but overhear two women having a conversation.

They were both very loud, but the one who did most of the talking was especially loud. She said some priceless things, and I am not sure which one is my favorite. Thus, I am opening this up for your consideration.

QUOTE 1 :

"Your blackness coming off. That's your blackness coming off! Look at you! You're getting it all over the place!"

QUOTE 2 :

"We was all hanging out and (insert name here) dropped four or five strips of acid. She was freaking out real bad, too. Then she tried to get us to take some, and we were like 'No! We're only fourteen!'."

So, as I don't have any official poll for you to take (I'm not that high tech, I'm sorry), just leave your vote below in the comment section. You can also feel free to explain why you like it more than the other. Or, instead of telling us why you like your quote more, you can share some embarrassing medical fact about yourself. You know. Whatever.

25 April 2011

The Other Me

Today a new worker started at the pawn shop. And, as it turns out, he and I share the same first name (he shall hereafter be referred to as The Other Me). To be honest, I'm not too thrilled about this name sharing--mostly because it will lead to confusion when someone says our name and we aren't sure which one they are addressing, but also because I don't like sharing my name. It feels weird to me. I actually haven't met many people who share my name that I've liked very much, partially because I find sharing my name to be annoying. Immature? Yeah. But it's true.

Anyway, when I heard that The Other Me would be starting, I cracked several jokes about being confrontational and telling him things like "This pawn shop here isn't big enough for the two of us" or "Just so we can keep things straight, you'll be known as The Worthless _____ and I'll be known as The Worthwhile ______". I even went so far as to say I should ignore him and then growl and try to bite him when he tried to talk to me. I really don't feel any hostility towards The Other Me. My sense of humor is just aggressive and cruel.

When The Other Me finally did start around noon, I was actually paired with him to show him how to put away new pawn loans and such. He did a pretty good job and was polite enough, but one thing I noticed about him was how heavily he breathed all the time. He also made a lot of grunting and sighing noises during ordinary activities which do not usually warrant making such noises. It may be because he is a larger guy--he's not about to break any world records, but he must have about 150 pounds on me (who weighs in at 185 on a fat day). 

I actually kind of felt bad for The Other Me because we were super busy today. We actually broke a record for most pawn transactions in a single day. Between new loans and purchases, we had a whopping total of 129 transactions. An ordinary day involves about half of that amount of transactions. Imagine the chaos. But The Other Me kept up fairly well. I mean, he wasn't phenomenal, but it was his first day and, all things considered, he did just fine. I will admit that there were moments when I became frustrated because I had to move at a much slower pace so I could train him, but we survived.

At one point, I asked my boss if this was her way of replacing me (see Changes Are Coming). She laughed and denied it, and I believe her, but I wasn't about to let the joke drop. I told The Other Me that he would have some large shoes to fill and that it wasn't likely he would be able to do it.

I really hope he knows I was only joking. But, if not . . . eh.

24 April 2011

Chester

There is a very regular customer who comes into the pawn shop. And for reasons which can only be described as silly and immature, the pawn brokers have nicknamed this certain man "Chester". His actual name is not Chester, nor is it an alteration of his actual name (no worries, we remain completely confidential here at My Worthless Degree).

Anyway, Chester has come into the pawn shop three or four times a week for the past several months, and 99% of the time, he is selling a large quantity of DVDs which appear to be brand new. The cases are slick and shiny and the discs are scratchless. Another oddity which calls his honest into question is the fact that the titles he brings in often repeat themselves. He will bring in many of the same DVDs several days, or even weeks, in a row (one of the worst would be a Robert Pattinson movie called How To Be).

There are two stories about encounters with Chester that I would like to share, both of which involves his DVDs.

Story #1 :

After a number of months, I decided it would be entertaining to see how Chester would respond if he were to be put on the spot and asked where he got all of his DVDs. It seemed very obvious that he was stealing them from somewhere, but we can't go accusing people of theft. I know that it was over the line, prying into the origins of these DVDs, but I couldn't help it. Curiosity and cruelty got the better of me. So, one day, while I looking through the plethora of DVD cases he brought in (to make sure all of the DVDs where in them), I did my best to mask my question with innocence. And how did "Chester" respond?

          "Garage sales, man."
   Garage sales?
          "Yeah, you just go late in the afternoon and they're willing to give them to you dirt cheap because they just want to get rid of everything."
   Really?
          "Yeah. You gotta' go sometime. Garage sales. I'm telling you, man."

Did he really think that made any sense whatsoever? So, let me get this straight. The city where we live is overrun with incessant garage sales, all of which are selling DVDs which appear to be in new condition, many of which are selling the same titles? What a filthy liar. I asked him where these garages sales were and he answered that they were around and I just had to watch out for them.

When I told my fellow employees about this supposed source of Chester's DVDs, we all had a good laugh.

Story #2 :

Another day, Chester came into the pawn shop, and I decided to test him. I asked him when he was going to bring in Inception for me (it had just come out on DVD). Chester appeared to have been struck by lightening. His spine snapped straight and he shook his head and promised to look out for it for me at the garage sales.

My manager was not happy.

But, sure enough, not even a week later, Chester came in with a copy of Inception. The funny thing was that he tried to hand it off to one of my co-workers. Apparently, he had forgotten who had asked him for it. The funny thing about this is that I'm a pasty Caucasian and the employee Chester was trying to give the movie to was Thai. How he could confuse us, I will never know.

Conclusion :

Over the months, my curiosity over where Chester obtains his DVDs has grown into a mild obsession. I've fantasized about following Chester around for a day or two so I could see how and where he gets so many new DVDs. Was this his full-time "job"? What other shady habits did he have? Furthermore, how involved in this were his two sons?

Yes, Chester has two sons, and I imagine he often calls his children into the living room for a "family night" of removing the plastic wrapping and stickers from his hundreds of stolen DVDs so they will appear to have been used when he sells them. I imagine his children groaning in protest and then sluggishly jabbing dull steak knives through the wrapping. Do they know that their father is a clepto? How desensitized have they been by their father's endless theft?

If only I could give into my urges and follow him around, I could learn so much. It would be fascinating. And probably really sad.

20 April 2011

Diabetic or Druggie?

Today I was approached by a customer who had the sole purpose of informing me that there was a syringe in one of the oversized flower pots outside we have outside of the store. "A syringe," I asked. "A syringe. Like a hypodermic needle. It's in your flower pot." His voice shook as he said this and he spoke quickly and nervously. He seemed to be pretty upset by his discovery.

Anyway, I thanked the man for telling me about the needle, but I didn't so thank him for taking his time to help prevent someone from contracting a disease from the needle if they should have the misfortune of touching it. No. I am not so noble. I thanked him for providing me with yet another unforgettable pawn shop experience.

I told my manager about the syringe in the flower pot and he suggested I put on some rubber gloves before touching it. Shaking my head in scorn, I responded that he was a wuss and that I would be picking up the syringe with my mouth. Of course, I was only joking, but then I discovered that didn't have any rubber gloves and had to settle for a folded paper towel.

Once outside, I worked my way down the row of flower pots we have lined up against the building. They're all filled with dirt but the dirt is plantless since it's not warm enough for anything to grow yet. Maybe the naked dirt looks too vulnerable or maybe people genuinely mistake the flower pots for trash cans, either way, people are constantly throwing trash into the flower pots, and today was no exception. I picked out cigarette butts, chewed gum wads, receipts, and then I finally made it to the final flower pot where it--the syringe--lay.

I was surprised to find it sitting in the center of one of those drink carriers that you get in fast food drive-throughs, but I was even more surprised to see that it had been capped with this tiny piece of orange plastic which must have been made for the sole purpose of concealing the needle. And next to the drink holder and syringe was a crumpled McDonald's bag and cup.

It seems to me that some diabetic individual had stopped outside of our pawn shop to eat their unhealthy, discount food at which time they tested their blood sugar levels, innocently injected themselves with insulin, and then neglected to eat dispose of their trash or medical devices. But why would anyone choose to eat outside of a pawn shop in weather that has been unseasonably cold? It could also be that the syringe was discarded into the flower pot after the McDonald's trash had been thrown in. Even so, I can't imagine a drug addict politely capping their needle after shooting up. Of course, I like to imagine the more dramatic of the two scenarios. If only I had found a burnt spoon in the near vicinity of the needle.

The world may never know what happened outside of the pawn shop, but it sure can speculate.

18 April 2011

Changes Are Coming

Lately, I have been entertaining a thought--a thought of quitting my job at the pawn shop and working in an ice-cream factory over the summer. There are both pros and cons to this. While it would would enable me to 1) earn a lot of money because I would be starting at over $10 an hour and working 60 or more hours a week, and 2) live closer to some of my family, it would also A) destroy my fun summer plans, and B) separate me from my friends whom I will miss dearly sooner than I had anticipated.

As I was weighing my options, I divulged all of these details to my employers, nonchalantly emphasizing the fact that I would be leaving the pawn shop for higher pay. I hoped doing so would have inspired them to approach me later on and offer me a raise to stay for the summer (as we are so desperately understaffed). No such thing happened. The closest reality came to matching my secret desires was when each of the managers I spoke to about this ask me what the starting pay would be at this other job. When I responded that it would be over $10 an hour, they each nodded solemnly and said nothing more, probably because they realized there was no way that could match such phenomenal wages. One manager agreed that this would be a far superior opportunity for me while the other offered me to more hours (which I found offensive as I am already working over 50 hours a week). I don't want more hours, dang it! I want money! Keep your job! Sheesh!

These conversations occurred a few weeks ago, and I have since found a sub-leaser for my current apartment. That was one key element which was holding me back. If I get this other job, I will be able to save over $600 on rent as my brother has graciously offered me a free place to stay for the summer months. And to add to the greatness of this decision, it turns out that employees of this ice-cream factory are allowed to eat as much ice-cream as they please during breaks! Oh, what a glorious benefit! I was on the fence about this job until I heard about the free ice-cream. That was enticement enough for me. I plan to keep tabs of everything I eat and then figure out how much it all cost. This company is going to lose so much money because of this ice-cream-aholic. Those fools!

Today, I informed the head store manager that I was going to be leaving the pawn shop for this other job. I don't have an exact date since I only applied to this job online last night, but I suspect I won't be there longer than another month. She was not thrilled in the slightest. There have been a staggering number of interviews lately, but nothing much has come of them. And to make things worse, they will be losing a number of employees this summer as they also move away to start different phases of their lives.

I think this is going to be a good choice for me. I am excited to see more of my family and I've always wanted to work in a factory just to see what it would be like to do such mindless work. Plus, I think seeing how things are made is fascinating--especially seeing how ice-cream things are made. I just hope that I get hired. I was told that they hire like crazy for the summer and work their temporary help to the bone. I'm down. To be honest, my only true hesitation is that this new job might not give me many things to blog about. The pawn shop has provided a wealth of stories to tell, but a factory? We shall see. We shall see.

15 April 2011

WET FLOOR

Oh, the unexpected pleasures of working in a pawn shop. There really is no telling what the hell is going to happen, and today is undeniable proof of that. Today, while I was busily working hard for my humble wages in the back area, a co-worker of mine asked me where the WET FLOOR sign was located. I responded that I wasn't sure. Unprovoked, this co-worker informed me why the sign was needed. A customer had cut himself on our of our swords and had bled on the floor.

I couldn't believe what I'd just heard--mostly because all of the swords I'd come in contact with at the pawn shop hadn't been what you'd consider sharp in the slightest. I am not exaggerating when I say that a butter knife would be sharper than most of these things. This in mind, I asked how badly this customer had cut himself (imagining a scratch which would be easily remedied with a band-aid). Consider my surprise when I was informed that he had cut himself badly enough that there was a pool of blood on the floor and that there were also bloody footprints leading away from it.

I was so excited that I would have knocked over my co-worker to rush to the scene of the mayhem to take it all in before it had been cleaned up if guilt hadn't quickly set in and quieted my morbid excitement. How unprofessional, how immature, and, most importantly, how insensitive it would be for me to make an appearance on the showroom floor for the sole purpose of gawking. So, to make it appear as if I had more noble intentions, I offered to find the WET FLOOR sign for my co-worker. This took all of two seconds to find and then I was free to hide my shameful interest by pretending to be nothing more than a helpful employee.

When I went out to the floor, I found the customer in the sword section with a mop in one hand and a bloody paper towel wrapped around the other. The size of the pool of blood on the floor was impressive. It must have measured no less than two feet by one foot. And the strangest thing about it all was that the customer insisted on cleaning up his own blood. He awkwardly pushed and dragged the mop over his blood until it had almost been smeared into nothingness. I set the WET FLOOR sign up in front of the blood patch and silently wished he would stop touching our mop and getting blood on it.

In all honesty, I wasn't surprised to see which customer had cut himself. He was one of our regulars, and a fairly strange and rude one at that. A while ago, he had come into the store to sell some items but was unimpressed by the offer we gave him. Rejecting our offer, he responded by asking "Do I look gay?" and then informing us that he didn't "want to get f&#%ed up the a$$!" before grabbing up his items of our counter and storming out. Then, the other day, I saw him preparing for battle with one of our swords. He was swinging it around his head and out in front of him and jabbing it through the air and tilting it from side to side with no sign of self-consciousness for being so silly while in a public place. Then, earlier today, before he had cut himself, he played a bass guitar very loudly and very poorly for a very long time. Thus, all of my encounters with this kid were memorable in the most unfortunate ways.

After the young man had finished his attempt at one-handedly mopping up his own blood (there were streaks of red everywhere), I carefully took the mop from him. As I had predicted, there were smears of blood on the mop handle and I carried it very carefully to the back room. The floor wasn't totally clean and I knew that we needed to mop it a second time, but I didn't think rinsing out the mop head was a good idea since it would get his blood in our mop bucket. After speaking to the head manager of the store (for whom I felt so badly because she was beside herself with worry about lawsuits, medical bills, future incidents, etc), we decided to throw the mop head away. I promptly put it in a plastic bag, taking great pains to make sure that none of the dangly threads of the mop head touched anything, and disposed of it.

The bleeding customer was then brought through the back (which I'm sure he found exciting since it was extremely cluttered with all kinds of wonderful things) into the employee bathroom where he washed off his wound and redressed it.

Apparently, the customer was very calm and indifferent throughout the entire ordeal. He said it was no big deal and he insisted that he didn't need to go to the hospital to see if he needed stitches. I would have initially thought he was trying to save face, but I seriously think he was that strange. There is no shame in going to the hospital for stitches (for which the pawn shop would have gladly paid), that is, unless you are a psycho! This customer even roamed around the store for another half hour browsing as if nothing had happened, his wounded hand clenched the entire time. No, he gave no indication that anything out of the ordinary had happened. He just kept on keeping on, listening to his blaring screamo music in his headphones as we cleaned and sanitized with great, great care.

12 April 2011

Why, Hello There, Lockjaw!

Today was a busy day of rearranging several displays on the showroom floor. At one point, a man bought a large tool chest and we replaced it with a plastic truck box that had defaulted (defaulted meaning he had gotten a loan on it and hadn't paid on it so we took it from him for breaching his contract). But before we could put the box out for sale, we had to empty it out.

At first, I couldn't figure out how to open the stupid thing. It was the kind that's long and low and has a flap on each end (like the one pictured to the left). At first, I thought it was locked. It seemed like a reasonable conclusion as there was a lock on each door and they wouldn't open. But when I asked where the key was, no one knew. After a bout of half-hearted searching, I decided to try and open the box one more time --and succeeded! No, it was not locked, and, no, there was no key. Oh, well.

Anyway, once I got the stupid box open, I discovered that the previous owner must have been a painter or handyman of sorts. It was filled--literally FILLED--with all kinds of fun and/or rusty tools. See below for a brief list of some of the crap that was left behind to rot:

- 1 package of rusted razor blades
- 3 broken box cutters
- 4 or 5 small tool belts
- Dozens of screws
- Handfuls of nails that were more rust than metal
- 1 blowtorch
- 4 pieces of rusted rebar, one of which had several nails sticking through one end of it (which made it look like some sort of brutal weapon pulled from a Mad Max film)
- 2 circular saw blades
- 1 end of a broom
- 25-or-so sockets (not for walls, but for ratchets)
- 1 sprayer head for a garden hose
- 1 mostly used bottle of wood glue
- 1 nasty fabric glove which was stiff and crusty for reasons I'm sure God wishes He could repress
- 1 rag (which was as equally crusty and stiff as the fabric glove)
- 1 severely dented can of OFF bug spray
- 1 link of nails intended for a nail gun (which I pretended was jewelry by wrapping around my wrist and up my forearm)

As I began to whittle down the contents of this truck box, all of the rusted nails and screws fell to the bottom. Eventually, they were all that was left remaining in the box and I was left with the final task of removing them. I started to pick them out with my hands, but then I realized something . . . I'm not current on my tetanus shot. Why, hello there, lockjaw!

I informed my manager (who was doing something nearby) about my deficient shot status and she laughed. I told her I was serious. And she laughed again. Then I told her a third time and it finally sank in that I wasn't joking. She then eagerly helped me brainstorm for alternative ways of removing the deadly rust spears.

She first suggested I put on a pair of the rubber gloves we had in the bathroom. "The kind of rubber gloves which are easily punctured?" I asked. She then suggested I turn the box upside down, shake out the items, and then sweep it up. I shot that down because 1) it would have been very awkward doing that with such a large item, 2) it would have made a huge mess, and 3) there was a lip on the inside of the box which would have made dumping it out very difficult. Finally, we settled on using magnets and a shop vac. It worked like a charm, but not before I felt a prick in the pad of one of my fingers.

I'm sure I'll be fine, but, if not, please sue for me. Sue them good.

11 April 2011

Power-what?!

Today, during my loan walking duties (see Loan Walking) I came across a shocking loan. The paper I use for loan walking is a list of the previous day's loans, and all of the information is splayed out neatly for me to double check for accuracy in description and placement in the warehouse.

The specific loan to which I am referring stated that the item was a digital camera, but more specifically it declared the model--a Canon Powershit SX130 IS.

I laughed outloud and jokingly considred the possibility that the pawn broker who entered the loan into the system wasn't too keen on Canon digital cameras. I'm certain this was an honest mistake and not an intended pun--since the "I" is right next to the "O"--but I like to think that it was a sly trick. I haven't talked to the pawn broken about the description in question, but I did leave a note for him that he needed to go into the computer system to change that vowel as it makes such a difference.

Why change it, you may ask? Well, when a customer returns to either pay the accrued interest or to redeem their item(s), they will receive either a receipt or new loan contract which plainly displays the enter description of the items in their loan. Thus, they will see that we have labeled their expensive camera as a "Powershit" and possibly be offended. When I brought this up to a manager--telling him because I knew he would find it hilarious--he reminded me that the customer already had a contract with the inaccurate spelling on it! I really, really, really hope they actually paid attention to the contract we gave them and they discovered the mistake!

SIDE NOTE #1 : I love finding naughty words in unexpected places. I am so happy this has happened again in a new and exciting way (see All Aboard The Ass Train and "Missing One Ass").

SIDE NOTE #2 : Another funny image is what an actual "Powershit" would look like. I imagine someone squatted over a toilet and their feces shooting out as if they had been fired out of a nail gun. If you have other images, please share.

09 April 2011

"Is That With A Capital 'P'?"

One of the more popular items to bring into the pawn shop for a pawn loan are laptops. I would say that at any given time that we have between 40 to 70 laptops (if not more) sitting on the shelves of our warehouse, just waiting for their owners to pay their ransoms and take them home.

Bringing in a laptop is a somewhat lengthy process. I won't bore you with the multitude of fine procedural details, but trust me when I say that when a laptop is set on the counter that it causes many a pawn brokers' hearts to sink due to the complicated steps which must then be taken.

One of the steps of entering a laptop loan into the computer requires getting the password for the system (if it has one). The other day, My Twin (see My Twin) was in the middle of completing a pawn loan when it came to the point when he needed to get the password from the customer. He politely asked the customer for his password and received the reply "I love pussy, too!"

A little taken back, My Twin struggled to not laugh in the man's face. Instead, he focused on entering the password into the computer. He tried "ilovepussy2" and "ilovepussytoo" and "iluvpussy2" but these variations of what the man told him weren't granting him access. He then asked the customer "Are there any capital letters? Is that with a capital 'P' or something?"

The customer looked at him in confusion and My Twin repeated himself. The customer then asked what he was talking about. My Twin began to explain that the password wasn't working but was interrupted by the customer--"Password? Oh! It's 'jj'."

It really makes you wonder what the customer thought My Twin asked when he responded "I love pussy, too." Sadly, there was no way he could have asked him without breaching some serious employee/customer  boundaries.

06 April 2011

Shameful Facts VS Bragging Rights

The other day at one of our weekly meetings (see Paradise), the head manager of the pawn shop posed an open question about what our favorite things about the job were. We had just discussed places we could advertise that we were seeking employment (see Hiring Woes) and I think she was trying to get us to think about what we liked about our jobs so we would be more likely to promote it to our trustworthy, felony-free friends.

Regardless of my boss's motives, no one was quick to offer a response. After a pause of uncomfortable duration, one of my co-workers responded that she liked how every day was different. I admit that is one of the nice things about the job, but I added that my favorite thing was our highly strange clientele.

There are many, many people who come into the pawn shop who are very unusual. Most of them are polite enough, but that doesn't negate their oddities. It seems there is a number of customers who enjoy making their trashy lives known to all as if it was something worth bragging about. For example, there is one such customer who was recently reaffirming her inability to smartly handle her finances. She looked around the pawn shop as she shook her head, her ghetto accent about twice as thick as it normally is,grew and loudly proclaimed "I'm horrible with money. Horrible. I'm horrible with money." Really? I would never have guessed, what with seeing you in the pawn shop at least twice a week. It really seemed like she was bragging about her poor budgeting skills.

There was another woman who came into the pawn shop this week. She doesn't smell the greatest, but she is super nice and doesn't act trashy in the slightest. She, however, has a personality that suggests she doesn't get out much. She is a very large woman and uses a walker to prop herself up so she can move around. Part of this needed for added support probably comes from her gargantuan dreadlocks. I swear, her hair must weight twenty pounds! Her dreads are exceedingly long and plentiful, many of which are intertwined with various colored strips of cloth (which I think looks really cool). Anyway, this mammothly-dreadlocked woman purchased a crock pot the other day. After I rang her up, I warned her to be careful with the glass lid since it would be very easy for it so slide off and smash on the floor. This warning inspired her to share a story--very loudly and very pompously--of how her dog had gotten on her kitchen counter, knocked the lid off her previous crock pot, and then stole her roast out of it! She said that when she realized the roast was gone, she went right out to her dog's doghouse and found him cowering inside with her roast. As you would imagine, the exaggeratedly dreadlocked woman was furious. She said she asked the dog, "Who the HELL do you think you are?" and then snatched the roast (which she claimed the dog had hardly eaten off of), rinsed it off with water, "dipped it back into the juice", and then cut herself a large slice and ate it in front of her dog to spite him. Yes! She admitted she ate a roast her dog had in his doghouse and eaten off of! Sick! She seemed to think this made her impressive, but it just made me think she was even crazier than I had originally suspected.

04 April 2011

Forget The Pimp Cane

A while ago, a man came into the pawn shop and put almost $1,200 of fairie statues on lay-a-way (see The Fairie Fanatic). Well, the same man came back today. But instead of $1,200 worth of fairies, he put $1,100 worth of swords, knives, and decorative weapons on lay-a-way.

When he came in, we were extremely busy (and understaffed). The manager who rang up this transaction needed to move onto some other pawn shop duty and told me to put away the array of 31 items/sets once I got a moment. When that moment finally came several minutes later (as I was also incredibly busy), I discovered that the man had been standing guard over his loan the entire time! He told me that someone had wanted to purchase one of his items and he had to tell this greedy customer that "It's already been taken" (and for some reason, he said this with a Beatle-esque accent).

Oh, the array of these weapons! There was a sword called "God of Fire" which had a large dragon with outspread wings at the base of the handle. There was a really cool pantera (which the man informed me was his second pantera. He would now have one for each hand--why he would need one for each hand is a question with what I am sure would be very disturbing answers). There was a curvy-bladed knife with a graveyard scene painted on it and the stand itself being a graveyard scene, having a spread of skeletons lazing about along the base and a gnarled tree at one end upon which the handle rested. There was a really cool staff which separated in the middle to reveal two medium-lengthed swords. But my absolute favorite thing he put on lay-a-way was a cane with The Grim Reaper's hooded, skeletal skull on the top of it. But the thing that really made this cane so magnificent was how the top unscrewed and you could pull out a 16-inch blade which stuck out of The Grim Reaper's skull like the most dangerous spinal cord known to man! I always thought it would be cool to have a pimp cane, but, forget that now! I want this thing!

While I was making the several necessary trips to take these (and many, many more undescribed) items into the backroom, the man kept informing me about personal tidbits of his life--like how he was having a string of dental surgeries which would probably result in him having to have procelain veneers put in a few years anyway, or how he didn't want to be creamated because he wanted to take his teeth to the grave with him, or how his mother and father both lost their teeth at a young age and how he was going to keep his teeth no matter the cost, or how he was trying to build up his life-insurance policy so he could leave his four children something nice (because his parents weren't going to leave him anything). I just love it when ridiculous people tell me ridiculous things.

Also, I'm trying to get this man to bring in pictures of his home. He has so many strange things he's bought from the pawn shop that I'm sure his living room resembles a Ripley's Believe It Or Not Exhibit. I would love to see that. It is my ultimate goal to obtain a picture to post on this blog so all may enjoy. Don't hold your breath, though. It's a big goal. But I'd rather shoot for the insane than choke on the mundane.